Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Shira
Participant
Jump to solution

scheduled report via mail not happening

Hi,

 

Requirement : Scheduled report via mail.

We are having issue where we are getting an error while authenticating with gmail.

MGMT running on R81,10 latest take.

error: test failed "could not authenticate using the credentials provided, check the user name and password"

- We are able to telnet smtp.gmail.com

- no proxy configured on mgmt or gw and full internet access have been given for mgmt.

- no 2fa authentication for gmail.

- tcpdump shows smooth connection flow.

- mail credentials are proper.

- we have tried all the combination in tls, ssl and port 25,587, but no luck.

looking for suggestions.

WR,

Shira

0 Kudos
1 Solution

Accepted Solutions
PhoneBoy
Admin
Admin

You are using an App-Specific password for the Gmail SMTP server, correct?
You can’t just use your gmail account password…that won’t work, particularly if you have MFA enabled on your Google account

View solution in original post

7 Replies
Shira
Participant

@PhoneBoy , @Timothy_Hall    Any suggestions.

0 Kudos
PhoneBoy
Admin
Admin

“Latest take” doesn’t help folks reading this in the future—always specify the exact JHF take.

What precise report are you trying to schedule from where?
Screenshots might help.

0 Kudos
Shira
Participant

Hi,

 

Its take 66, 

 

WR,

Shashidhar

 

0 Kudos
Chris_Atkinson
Employee Employee
Employee

The current recommended is Take 79

https://sc1.checkpoint.com/documents/jumbo_hfa/r81.10/default.htm

CCSM R77/R80/ELITE
0 Kudos
Shira
Participant

Hi,

 

We upgraded to Take 79, but no luck.

I am opening TAC ticket, will update further.

 

WR,
Shira

0 Kudos
PhoneBoy
Admin
Admin

You are using an App-Specific password for the Gmail SMTP server, correct?
You can’t just use your gmail account password…that won’t work, particularly if you have MFA enabled on your Google account

Shira
Participant

Hi,

Thanks for the right question.

App specific password was the missing point.

its working right now. 

Thank you @PhoneBoy 

 

WR,

Shira

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events