R80.40 smart console logging out immediately showing "the connection with server was lost..." error

[Fraol14]

R80.40 smart console logging out immediately showing "the connection with the server was lost. any unsaved changes will be preserved" error.

[Tal_Paz-Fridman]

The message is typically displayed under the following circumstances:

1| If there is a connectivity issue between the machine running SmartConsole and the Security Management Server machine, it is important to check for any network problems, especially over a period of time, that may have caused the connection to be disrupted.

2| If there is a problem with the processes on the Security Management Server, it is recommended to run the command "cpwd_admin list" on the machine to check if any processes, particularly CPM and FWM, are currently down or were previously down.