HealthCheck Point - Missing data

[S_E_]

Hi,

I just run 'hcp -r all --include-charts yes --include-wts yes' on 3 different MGMT appliances (but same hardware/config). 

It looks like that

- What's the story is not supported:  No events were found on this machine. The environment is either new or very stable 🙂

- One has empty charts, one has charts with values and one does have even have the chart frames.

- One report does show 'error' on the topology page while 2 others show objects

- Menu in the index file is in different order

Basically the question appears why the charts can't be read. Any tip ?

# hcp -v
HCP Take: 46
HCP RPM Build: hcp-1-592008.i386

#Jumbo

HOTFIX_R80_40_JUMBO_HF_MAIN Take: 91

As of today, healthcheck.sh does provide more accurate info for us.

Regards

[G_W_Albrecht]

Afaik, following sk171436 hcp is for gateways only...

[S_E_]

hi, in the SK product headline is Quantum Security Management mentioned. I therefore assume Smart-1 is included. And an older hcp version was already installed.

Regards

[G_W_Albrecht]

It is true that Quantum Security Management is mentioned as the SMS has to have hcp installed to pull the reports from the GWs (!!!), but hcp does not provide a report for an SMS ! If you read sk171436 this will get clear - and in Dashboard you will never get an hcp report from SMS as the operation will time out as with any R77.x.x GW that also does not support hcp....