CHECKPOINT MANAGEMENT SERVER || INTERNAL ERROR

[Prime]

We are facing issues in checkpoint management server while adding new VPN users from smartconsole.

[PhoneBoy]

Version/JHF?
First, I'd try a cprestart on the management server just to make sure it's not something transient.
Otherwise, you might want to confirm it's this and contact the TAC: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut... 

[Prime]

its r80.20 with latest hotfix

already tried with cprestart but still getting the same error.

[G_W_Albrecht]

I would suggest to contact TAC to get it resolved!

[Prime]

Smart console has crashed coz of this we are getting this error,currently working with tac to get it resolved.