CPUSE missing on gateways

[fjulianom]

Hi community,

I want to install a hotfix in one of Maestro gateways, but when I go via WebUI, I don't see the CPUSE section:

I am new in Maestro, I don't know if this is normal behaviour on Maestro gateways, or if I need to install a CPUSE Deployment Agent?

Regards,

Julián

[_Val_]

Are you connected to one of the appliances? You need to do that from the Orchestrator WebUI. 

[fjulianom]

Hi,

Yes, that was connected to one of the appliances. The Orchestrator is the SMS? I see this in SmartConsole:

And when I connect to the WebUI of the SMS I can see the CPUSE section:

But I think this is not the orchestrator. Is it possible my customer has two gateways and a SMS without an orchestrator? Or maybe it has an orchestrator and is not visible on SmartConsole?

Regards,

Julián

[the_rock]

What @Nir_Shamir is 100% true. Im not Maestro expert by any means either, but I recall this when PS guy was helping a customer with Maestro few years back.

Andy

[Nir_Shamir · Accepted solution]

you need to download the JHF from the support site and install it manually , according to the instructions in Maestro Admin guide

[fjulianom]

OK, thanks a lot guys!

Regards,

Julián

[the_rock]

Glad we can help!