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Mike_Jensen
Advisor
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IPS Package numbers - when is my gateway really getting updated?

Hello,

I am running R80.40 in both my production and lab environments.  This issue / question is true for both.  I have noticed that the IPS package numbers that my gateways show as having installed don't seem to be correct at times or my gateways really aren't getting updated with new protections in staging mode like I think they should be.

The way I do IPS protections is I manually download the latest updates in SmartConsole and then install threat prevention policy to the gateways.  New protections are set to go into staging mode.

I have noticed that if I download the latest IPS update in SmartConsole, look over the new protections in staging, not make any changes, and then install threat prevention policy the IPS package number will not change to the new version per the output from the "ips stat" command.

I was under the impression that when I install threat prevention policy in this scenario the IPS package number should be updated and the new protections should be installed on the gateways in detect only mode.

The only way I can get "ips stat" to report as having the new package version is if I actually clear staging on the protections and then install threat policy.

In the past, possibly when I was running 80.30, I remember after downloading a new IPS package and installing TP policy, on the install policy screen there would be a message indicating that the IPS version was going to be updated to xxx.

How can I be sure my new protections set to detect in staging mode are actually getting applied to my gateways?

 

Thank you.

 

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Mike_Jensen
Advisor

I tested again today both in my 80.40 prod and 80.40 lab environments.  After downloading the latest IPS package(s) and installing the threat prevention policy I kept executing "ips stat" and after a good minute the "IPS Update Version:" number did indeed update like it should.  I guess I wasn't waiting long enough.  Thanks again for your help on this.

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13 Replies
the_rock
Legend
Legend

Hey Mike,

I checked and definitely dont see this issue in R81.20 lab. Few questions:

1) What is the IPS profiule in use?

2) Is IPS blade set to upate automatically?

3) Has this issue been happening just recently or since while ago?

Andy

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Mike_Jensen
Advisor

1.  I am using the "Optimized" profile

2.  No, the IPS blade is not set to update automatically.  I do it manually every time.

3.  I think this issue has been happening for a long time but just noticed it a couple week ago.

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the_rock
Legend
Legend

I dont have R80.40 to test, but will check in R81.10. By the way, Im pretty sure that manually updating IPS and having new protections in staging is NOT reason why you have this problem. As a matter of fact, give me some time, will test this in R81.20 lab in a bit and see what happens. Will let you know.

Andy

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the_rock
Legend
Legend

Ok, so I changed my ips profile to optimized, set to update manually and set protections to staging. Pushed the policy, so let me observe and maybe I can check again tomorrow.

Andy

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the_rock
Legend
Legend

Sorry, dont mean to "bombard" you with updates, but here is what I currently get, same set up as what you have, but as I said, will check again tomorrow. Mind you, this is R81.20 lab, but I dont think it should make any difference.

Screenshot_1.png

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Mike_Jensen
Advisor

Don't worry about bombarding me with updates.  Thank you for your help!

I noticed your profile reads "Optimized - staging".  Is that the actual name of the profile you made or is the "staging" part something that Check Point adds when you have protections in staging mode?

the_rock
Legend
Legend

Exactly Mike. So what happens is, as soon as you make ANY modifications to default IPS profile(s), it will ask you to save it with another name, usually clone, but I just called it optimized-staging. I simply added staging option as per below:

Screenshot_2.png

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the_rock
Legend
Legend

Hey man,

Dont worry, I did not forget aboyt ya : - ). Anyway, I tested again today with R81.10 AND R81.20 and all is fine, IPS shows updates, version is correct, I dont see any issues. Again, apologies, I sadly dont have R80.40 to test and probably wont have time to set up a lab today. Will see if anyone has existing lab I can tap into and try this.

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Mike_Jensen
Advisor

Hello,

Thank you for testing and providing me the results of your testing for 81.10 and 81.20.  The fact that this happens in my 80.40 production and 80.40 lab makes me think this may affect all 80.40 instances.

I am considering changing my settings so IPS protections are updated automatically on the gateways and see if that makes a difference.

I am positive in the past, probably when I was on 80.30, on the install policy screen I would receive a message stating that the threat prevention policy would update the IPS package to version xxx.  I don't have my 80.30 environment to go back to to verify.

the_rock
Legend
Legend

No worries, again, Im really sorry I dont have same version to test :(. Personally, as I always like to think logically about any issue, regardless what it is, I mean, IPS had not changed drastically from R80.40 to R81.20, so in my mind, its highly unlikely this would have been a bug in R80.40. Just wondering, have you ever tried disabling/re-enabling IPS blade tso see what ahppens? Disable ips, push policy, re-enable, push policy and then configure same settings again?

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the_rock
Legend
Legend

Since this was really bugging me, I quickly created R80.40 lab on esxi server with SSD drives, so I could try this on R80.40. Mike, I dont have same problem, it behaves exactly how it does on R81.10 and R81.20

At this point, I can only assume its something on your end, so you may wish to involve TAC and see why its not working as expected, sorry mate.

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Mike_Jensen
Advisor

I tested again today both in my 80.40 prod and 80.40 lab environments.  After downloading the latest IPS package(s) and installing the threat prevention policy I kept executing "ips stat" and after a good minute the "IPS Update Version:" number did indeed update like it should.  I guess I wasn't waiting long enough.  Thanks again for your help on this.

the_rock
Legend
Legend

Its all good mate...patience and IT are usually not a "known combo" lol

Cheers.

Andy

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