Hit Count refresh not working

[Patrickc]

HI All,

When I click "Hit Count Refresh," it doesn't work. Has anyone encountered a similar issue?
How can I resolve this?

Sorry, I may not have expressed myself clearly enough. I mainly want to ask if it is possible to reset the hit count to zero.

[the_rock]

You can try install database and see if that works (from smart console menu). If not, I would do below sk. I did it once before in R81.10 and it did work, those versions listed dont show past R77.30

Andy

https://support.checkpoint.com/results/sk/sk72860