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S_W
Explorer

Cannot Configure Dynamic ID MFA with email

Hey ,

Can anyone let me know the procedure to configure MFA for email.

I have followed the admin guide anyhow it doesn't work.

Do i need to configure a policy for MFA to send OTP through email.

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3 Replies
PhoneBoy
Admin
Admin

Does the relevant user record have an email address defined in the "Mobile" field?

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S_W
Explorer

Nope, where we have to define the email ? But I guess it has to take the email from AD.

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PhoneBoy
Admin
Admin

At least in the implementation of this I've seen, it was defined in the AD record for the user under the "Mobile" number (which is clearly a bit of a misnomer in this case).

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