HCP errors

[L180rMal35]

Hi CheckMates,

Customer has 3 x VSX pairs (CPAP 7K) running VSLS version R81.20 Jumbo HFA Take 92.

I was asked to run HCP against each firewall.

There are two checks I want to verify.

On each GW I'm getting same error related to FTCW and Licensing.

1. Gaia First Time Wizard Completed

2.  Licensing

Is this true possitive, or is it some kind of bug?

There is one more check related to UC connectivity and that is not showing any errors.

Regards

Libor

[the_rock]

Wonder if it could be cosmetic...how long they been in production?

Andy

[L180rMal35]

Since 2022

[the_rock]

Then has to be cosmetic bug, makes no logical sense would show that.

Andy

[AkosBakos]

Did you run the #hcp in VS0?

As I see there is "Virtual Systems" is written, and thre is no FTW by the VS creation.

Akos

[L180rMal35]

I think Gaia FTCW is only relevant for VS0

I've used following command from VS0.

hcp -r all --include-wts yes --include-topology yes --include-charts yes -c 0 1 2 3 4 5 6 7 8 9 10 11

Libor

[Lesley]

Start to try if internet works from all VS system but VS0. VS0 looks good. VS 1 VS 2 etc also need internet access.

nslookup updates.checkpoint.com
curl_cli -v https://updates.checkpoint.com/WebService/Monitor

https://support.checkpoint.com/results/sk/sk164294

[AkosBakos]

Let's say, if the VS doesn't reach the internet, that is not an issue. If not neccesary it is normal.

[the_rock]

But not first time wizard error though...

[AkosBakos]

Yes, that is interesting. Maybe this is a known bug, bu we don't know it only 🙂

[Lesley]

Depends on what blades are active and features. 

https://support.checkpoint.com/results/sk/sk106496

For example updateable objects are resolved from the vs itself 

I would recommend internet access also for the vs systems. 

[L180rMal35]

All virtual systems have internet access.