uninstall endpoint security EB5.00.0007

[junior_kakou]

hello !

i try to uninstall the endpoint security agent on user pc , but i forgot the unistall passwod.

some one can advise me to uninstall it?

the pc is not visible in harmony dashboard and the pc can't connect.

like this:

thank for your help

[_Val_ · Accepted solution]

Please follow instructions in sk173647 to uninstall the Endpoint Client

[junior_kakou]

this solution doesn't work.

[the_rock]

Can you translate that message to English please?

Andy

[junior_kakou]

this method doesn't work

[the_rock]

What @_Val_ gave you is 100% a solution. I had someone do it before and it worked.

[junior_kakou · Accepted solution]

i have found the solution of this issue. first of all, run windows cmd as administrator and execute this commande WMIC. afther this the prompt chang to wmic:root\cli>. at this moment type PRODUCT GET NAME to get all the software installing in your pc , it take some time to complet (2mn). next, type PRODUCT WHERE NAME="<enter the appliaction name>". for our exemple, type  PRODUCT WHERE NAME="check point endpoint security" call /uninstall and clic ok. the uninstall process start and is ok.

[the_rock]

Good job! 👍

[junior_kakou]

with pleasure