Hi there,
were having issues with our Harmony Endpoint Security onPrem installation. Especially with the Anti-Malware Signature Download on our Clients.
We have an onPremise Installation at version 81.20 and Clients at 87.62
We dont experience any issues with policy-distribution or communication between the clients and the management engine.
The Management engine (seen through SmartEndpoint) is also reporting an updated malware signature database at "Tools -> Anti-Malware Updates" with version 202401160600
If i chose to "update now" at a clients all policy downloads and installations are fine. Everything but the Anti-Malware update through our own server.
If configured to download the signature updates through the external server (zonealarm) the update is running, even seen through the ngfw, fine over the internet. But if i disable the external source the client wont update
"Anti-Malware couldnt get updated. No connection to server"
no blocks seen in the logfiles. I have no Idea where to look for the source of this
The installed client packages are created through the SmartEndpoint Software
Thanks in Advance
Florian
regards