For questions 1 and 2, there is an Endpoint Security Admin Guide. That is part of documentation session is actually linked in the SK @PhoneBoy mentioned.
@Alex_Alborzfard If you have any concerns about Check Point products and services, I will be happy to redirect you to relevant people, based on specific complaints.
However, it seems you are mis-representing this particular case in hands. The company you are working for is not a university, as far as I know. If you are trying to access a third party VPN site (your university), it is advisable to get in touch with their security admins before anything else. There are might be some particular details you need to know before taking an action.
If you are interested with clienteles corporate access, I will be happy to get you in touch with your SE and account manager, so they would be able to brief you about our latest SASE corporate access capabilities.
That said, please feel free to contact me via personal message, at any time