Problems after Update to DHS Compliant Version

[mbaerwolff]

Since the update of the Anti-Malware Engine, we have had massive problems with various programs. In some cases, .exe files that previously worked without any problems are moved to quarantine. However, this does not affect all clients. The exceptions that we define do not have the desired effect.
Do any of you have the same effects or possible recommended settings?

[G_W_Albrecht]

Have you opened an SR# with CP TAC already ? If exceptions do not work this should be the first step.

[mbaerwolff]

Yes, I have opened a case, but the first recommandation was to deactivate the security settings at the policy. 

[the_rock]

I saw someone mention they had issue with forensic service confuming high CPU, but yes, I would definitely contact TAC about the issue.

[G_W_Albrecht]

Sorry, but this is off topic - the issue is with non-Kaspersky  AV/AM engine, not forensics....

[the_rock]

Not really off topic, as issue happened AFTER update to DHS compliant version...

[G_W_Albrecht]

You did not write that...

[the_rock]

Haha...never mind mate, I was more referring to an issue with DHS compliant version.

Cheers,

Andy

[JonnyRabinowitz]

If you look at under "Logs" tab for the forensic log entries for these detections, what is in the "Protection Type" field? 

Want to confirm specifically what is making the detections

[mbaerwolff]

For one application I see URL Reputation - Forensics. However, the log message goes on to say which applications have been moved to quarantine.
No log entries are created for other applications although the program freezes and crashes.