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mbaerwolff
Participant

Problems after Update to DHS Compliant Version

Since the update of the Anti-Malware Engine, we have had massive problems with various programs. In some cases, .exe files that previously worked without any problems are moved to quarantine. However, this does not affect all clients. The exceptions that we define do not have the desired effect.
Do any of you have the same effects or possible recommended settings?

4 Replies
G_W_Albrecht
Legend Legend
Legend

Have you opened an SR# with CP TAC already ? If exceptions do not work this should be the first step.

CCSE / CCTE / CCME / CCSM Elite / SMB Specialist
0 Kudos
the_rock
Legend
Legend

I saw someone mention they had issue with forensic service confuming high CPU, but yes, I would definitely contact TAC about the issue.

0 Kudos
G_W_Albrecht
Legend Legend
Legend

Sorry, but this is off topic - the issue is with non-Kaspersky  AV/AM engine, not forensics....

CCSE / CCTE / CCME / CCSM Elite / SMB Specialist
0 Kudos
the_rock
Legend
Legend

Not really off topic, as issue happened AFTER update to DHS compliant version...

0 Kudos

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Epsum factorial non deposit quid pro quo hic escorol.

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