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aqeel
Explorer

High Memory Utilization for Check Point Endpoint Forensic Recorder & Harmony Agent Threat Emulation

Dear Community Members

I see memory utilization high for below Harmony Services: 

1. Check Point Endpoint Forensic Recorder

2. Harmony Agent Threat Emulation

See below screenshot and help me find the reason for it if it's normal, if it it is not then I need guidance to fix it. 

 

Memory-Utilization.png

 

Thank you

Aqeel

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5 Replies
G_W_Albrecht
Legend Legend
Legend

I see no issue here - 0,5% and 0% CPU are very good, as that is the usual indicator for problems.

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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aqeel
Explorer

Thanks but my question was about memory utilization not CPU. CPU is fine but what is the reason for high memory utilization for the two services highlighted in the image. ?

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G_W_Albrecht
Legend Legend
Legend

I can read and have answered your question - i told you that i see no issues here, EFRService sometimes also uses 300MB RAM and all is well. You will not run out of memory, i am sure !

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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aqeel
Explorer


@G_W_Albrecht wrote:

I can read and have answered your question - i told you that i see no issues here, EFRService sometimes also uses 300MB RAM and all is well. You will not run out of memory, i am sure !


Thanks @G_W_Albrecht , may I know the reason for difference in memory utilization for this service as compared to other endpoint services? 

 

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G_W_Albrecht
Legend Legend
Legend

Yes, you may know - to achieve that, please open a SR# with TAC and ask CP ! I can only give you a statement out of my 15y experience with this product and how EPS uses memory when working as expected, sorry if that is not enough for you...

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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