High Memory Utilization for Check Point Endpoint Forensic Recorder & Harmony Agent Threat Emulation

[aqeel]

Dear Community Members

I see memory utilization high for below Harmony Services: 

1. Check Point Endpoint Forensic Recorder

2. Harmony Agent Threat Emulation

See below screenshot and help me find the reason for it if it's normal, if it it is not then I need guidance to fix it. 

Thank you

Aqeel

[G_W_Albrecht]

I see no issue here - 0,5% and 0% CPU are very good, as that is the usual indicator for problems.

[aqeel]

Thanks but my question was about memory utilization not CPU. CPU is fine but what is the reason for high memory utilization for the two services highlighted in the image. ?

[G_W_Albrecht]

I can read and have answered your question - i told you that i see no issues here, EFRService sometimes also uses 300MB RAM and all is well. You will not run out of memory, i am sure !

[aqeel]

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@G_W_Albrecht wrote:

I can read and have answered your question - i told you that i see no issues here, EFRService sometimes also uses 300MB RAM and all is well. You will not run out of memory, i am sure !

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Thanks @G_W_Albrecht , may I know the reason for difference in memory utilization for this service as compared to other endpoint services? 

[G_W_Albrecht]

Yes, you may know - to achieve that, please open a SR# with TAC and ask CP ! I can only give you a statement out of my 15y experience with this product and how EPS uses memory when working as expected, sorry if that is not enough for you...