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MiloJawo
Contributor
Contributor

Harmony Total license activation ( Browse and Endpoint )

Hello

Recently I received a Harmony Total Protect License from CheckPoint to my lab.

I added my UC (where licenses are located) to my Harmony tenant and almost all licenses
are working fine (Harmony Remote Access, Harmony Internet Access, Harmony Email & Office, Harmony Mobile)
beside Harmony Endpoint & Harmony Browse 😞

I see this licenses in my PMAP but it seems that they are not active, or something is missing.

Can somebody please explain to me how to make them to work.
My case got stuck TAC and I have no idea how to go about it.

Thank You

 

1.png

2.png

4.png

 

3.png

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12 Replies
Chris_Atkinson
Employee Employee
Employee

Have you attempted activation via the process published in the admin guide?

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/...

CCSM R77/R80/ELITE
G_W_Albrecht
Legend
Legend

What about a Harmony Browse Admin Guide ?

CCSE CCTE CCSM SMB Specialist
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G_W_Albrecht
Legend
Legend

lic.png

 You have to add the Endpoint license in the window above !

CCSE CCTE CCSM SMB Specialist
MiloJawo
Contributor
Contributor

Hello
Thanks for reply

I am not sure about two things:
1) I have a license CP-HAR-TOTAL-EVAL-LICENSE
1.JPG
2 ) CP-HAR-BROWSE-LICENSE-EVAL

2.JPG

and CP-HAR-ENDPOINT-LICENSE-EVAL


3.JPG

 

Questions:

  1. Should I generate license files for all of them ???  
    CP-HAR-TOTAL-EVAL-LICENSE
    CP-HAR-BROWSE-LICENSE-EVAL
    CP-HAR-ENDPOINT-LICENSE-EVAL

    or only for CP-HAR-TOTAL-EVAL-LICENSE ???
    and next add to my Harmony Portal 


  2.  For all licenses files should I use IP: 164.100.1.8 or only for Endpoint ???

    Please clarify my doubts before I will proceed further or make some mistake.
    Still I don't have any response form TAC

  3. Thank You 🙂
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G_W_Albrecht
Legend
Legend

No IP is used, this is for Cloud ! My advice is for Endpoint only.

CCSE CCTE CCSM SMB Specialist
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G_W_Albrecht
Legend
Legend

These Evals make no sense as they are for one user only - or is that enough for testing ? The Infinity Portal told me Harmony Browse can not run on the same Cloud tenant as Harmony EPS - the CP-HAR-TOTAL-EVAL-LICENSE makes not much sense that way...

CCSE CCTE CCSM SMB Specialist
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MiloJawo
Contributor
Contributor

Hello
So sorry for delay in reply .... small update to the case 😁
According to Harmony Endpoint:
All You have to do is:

a) click in license of Harmony Endpoint in PMAP

006.jpg
b) mark checkbox "License for Cloud Management"
c) IP addresses should be filed out automatically
d) click a License button
e) in the last step You should see instruction how to mount a license to Harmony Portal
007.JPG

That all ...

However licensing process for Harmony Browse is still great mystery ....... 😛

1.jpg

 

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G_W_Albrecht
Legend
Legend

As i wrote before, my Infinity portal told me that i can not use the same tenant for EP and Browse ! I have found no admin guide for the product yet and eval licenses can not be generated afaik, i tried a lot...

My second infinity tenant only shows a blank page when i select Harmony Browse 😠

CCSE CCTE CCSM SMB Specialist
MiloJawo
Contributor
Contributor

Thank You sir 🙂

If I will find a way how to do it ... will let You know.
😁

 

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G_W_Albrecht
Legend
Legend

I have found out about the deployment process:

browse.png

CCSE CCTE CCSM SMB Specialist
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MiloJawo
Contributor
Contributor

sir ... licensing ... ask somebody how to activate a license only 🙂
TAC not responding at all 😞

 

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G_W_Albrecht
Legend
Legend

Infinity portal tells you to contact the local SE for Harmony Browse - the SE should also know how to license ! I am unable to test anything as i can not generate an eval nor activate Browse in Infinity portal, and i also have no SCCM / GPO / UEM for deployment...

CCSE CCTE CCSM SMB Specialist
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