Endpoint language brazil

[lluner]

hi 

I opened a ticket with the TAC and the answer was this

This information does not match what you gave @JonnyRabinowitz

[the_rock]

Hey @lluner . Personally, if I were you, I would follow up with your local SE about it to get an official statement what the case actually is, as clearly the information does NOT match.

Andy

[Lesley]

Enterprise Endpoint Security E88.10 Windows Clients 

Release Date	February 19, 2024
Release Home page	For Downloads and Documentation, see sk181927
Release Highlights	Endpoint Security Client installer now supports the Czech, Greek, Ukrainian, and Portuguese languages.

[lluner]

hi lesley 

Doesn't have support for Brazilian Portuguese , who said it was the TAC.

[the_rock]

And that is why you should update TAC case with Link where Johnny Rabinovitz said it is supported, so they can see the statement. That way, there is no confusion.

If, even after that, they still insists its not supported, simply show that to your customer.

Thats what I would do, personally.

Andy

[lluner]

hi the_rock

I wanted an answer from @JonnyRabinowitz , because if it's going to depend on the TAC it's very difficult.

[the_rock]

I get it, so lets wait for him. Where are you located in Brazil by the way?

Andy

[lluner]

hi

Fortaleza - Wikipedia

[the_rock]

Ah, nice place...when I was in Brazil during world soccer cup 2014, good times 🙂

Andy

[Lesley]

Sorry cannot help with that, or I think most people here.

Maybe there is a Early Availability (EA) version or special version

Then it can cause internal discussion maybe.

[the_rock]

I agree 100%

[JonnyRabinowitz]

Hi Lucas

TAC have been in touch with me and I have shared all the details with them. However, what you heard from TAC is the same as what I wrote on other thread and repeated below

======================================================

EPS-56353

Enhancement: The system now employs a more accurate language detection mechanism to automatically select the appropriate localized user interface language based on the Operating System default settings, providing a seamless experience without manual selection.

Functionality at time of cleaan installation and can see that multiple locals can get mapped tot he same language

In case of Portuguese, 1046 and 2070 get mapped to Portuguese language

1046: Portuguese - Brazil
2070: Portuguese - Portugal

================================================

The change made was that both 1046 and 2070 get mapped to Portuguese language

Question is whether this meets your requirements and to have LCID 1046 (Portuguese - Brazil) mapped to Portuguese language?

Would appreciate your feedback on this question and can then take next steps

[the_rock]

Thats super interesting...so sounds like it maps those 2 versions of the language to the same language.

[lluner]

Hi Jonny 

What I understood is that the language would be able to take from the S.O or you select in the management, but in it there is no Brazilian Portuguese

[the_rock]

Im pretty sure if its not there, it wont be available : - (

[JonnyRabinowitz · Accepted solution]

That is not how it is and what you describe is not aligned with the data that I have shared

I will try again to explain and hope it can be clear

What has not changed in E88.41?

• Same 11 languages are supported on the client 
• Same 11 languages can be selected from client settings - user interface (the screen shot you shared)

So what has changed in E88.41?

• Change functionality only occurs on the first installation of client (not upgrade) and client language is OS locale
• Can understand the changes by looking at data in this table https://www.science.co.il/language/Locale-codes.php. For each locale can see a "Language Code" and an LCID. For the case of the Portuguese language we can see the following entries
  

  Local	Language Code		LCID
  Portuguese - Brazil	pt	pt-br	1046	416	1252
  Portuguese - Portugal	pt	pt-pt	2070	816	1252

  Now installation detects LCID on OS and checks if corresponding Language Code is available. Therefore for both LCID 1046 and 2070 the same pt - Portuguese language - will be selected

This is functionally available on new installation. That is why I wanted to understand whether this functionality can enhance experience for your users and if so will try and see if can be prioritized for other language related flows - like when language is selected from the client settings

Hope that is clear. Look forward to your feedback

[lluner]

hi jonny 

Yes, now the understanding is clear