Harmony Endpoint Firewall policy blocks internet

[TRajkumar]

Hello Everyone,

 Recently we have enabled the firewall blade on harmony endpoint. Post that our agents are disconnected from internet.

We disabled the blade again but it will not helping us. still some users not getting an internet.

Is that any way to force push the policy or get the policy from agent. Without installing any agent.

kindly share me any command to revert from this issue. Its an urgent pls help as soon as possible.

Thanks

Rajkumar T

[lluner]

hi

It may be that these machines did not pick up the policy that you modified.

[the_rock]

Just a suggestion. If issue is urgent, I would pick up the phone, call TAC and ask for remote session. I see the point @lluner is making.

Andy