Hey Chris...I agree with you 100%, BUT, here is the irony in that particular situation I was referring to. So, after that call was done, I sent an official email via the case asking TAC to provide an answer as to how test was done, what exact version, if R&D did it or whoever else, we NEVER got a confirmation, which logically tells me, without shred of doubt, that it was NOT tested and answer was most likely made up.
Anywho, we tested it ourselves, did manage to make it work, but there was bunch of issues, so decided not to bother, as it was not listed anywhere as officially supported.