Block URL Domain on Harmony EP

[MtxMan]

Hi Checkmates!

Check Point URL Filtering can managed user access when they trying to access internet by categories. I have one usecase, can we allow facebook by URL but blocking the facebook chat by blocking/blocklisted the facebook chat domain?

i tried to put facebook chat & WhatsApp file transfer url from some resources to blocklist section on EPMaaS but not success, the feature still can access. I think, because initial domain was established so Harmony EP can't block the specific domain.

Anyone has experience before?

Thanks!

[the_rock]

Im pretty sure this works for one of our customers...can you attach a screenshot?

[MtxMan]

Hi @the_rock 

currently i dont have the access to the portal, i remote the EPMaaS via anydesk to customer laptop.

i put the blacklisted domain like below (ps. capture from the internet but i have similar configuration).

when i put url : www.facebook.com & web.whatsapps.com, these domain blocked by Harmony EP. but when i allow these domain and put specific domain like my earlier post, facebook and whatsapp can access as well ass facebook chat and whatsapp file transfer.

[MtxMan]

Hi @the_rock 

I cant access the portal right now, need to anydesk to customer laptop to get the capture.

anw, i got below screenshot from google. and i have similar configuration.

when i put url : www.facebook.com & web.whatsapp.com, these access blocked by harmony ep. but when i allow those domain, and put url from my earlier post on blacklisted url, these two apps accessible as well as facebook chat and whatsapp file transfer feature.

(ps. screenshot from internet but when i block www.facebook.com got same notification)

[the_rock]

I would check logs further to see why this happens and if you dont any further, maybe TAC can investigate further.