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Generic Data Center objects not updated on Security Gateway
Hi Everyone,
I am using on Prem, R81 Mngmt Server which has a Cluster of R81 Gateways consisitng of 2 gateways.
I am using Generic Data Center Object to fetch a JSON file that has list of IP address. The Test Connection shows "connected" and I am able to see the list of IPs.
When I install Policy it successfully gets installed but in logs I get this message:
"Failed to update the Generic Data Center objects on Security Gateway <Name of Cluster GW>. Contact Check Point support if the issue persist"
Full Error:
Id: Marker: @A@@B@1659502800@C@8035 Log Server Origin: 10.10.10.10 Time: 2022-08-03T15:19:05Z Id Generated By Indexer: false First: true Sequencenum: 1 Client IP: 10.10.10.10 Sendtotrackerasadvancedauditlog:0 Severity: Critical Description: Failed to update the Generic Data Center objects on Security Gateway CP-GW-R81. Contact Check Point support if the issue persist. Type: Control Blade: CloudGuard IaaS Origin: Manamagnet-Server Product Family: Network
I am not sure where to look further to resolve this issue. Am I missing something that needs to be Enabled to use Generic Data Center Objects? Why it appears under CLoudGuard IaaS Blade?
Thanks in advance.
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Data Center objects utilize infrastructure that is used for CloudGuard Network Security, which used to be called CloudGuard IaaS.
$FWDIR/log/cloud_proxy.elg might provide some useful information here.
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Thank you. I tested it on R81.10 and it worked fine. Not sure why it has an issue on R81, but I will hceck out the logs.
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