Certificate error: CertAuthority Invalid on SmartConsole policies

[jevinlizardo]

Hi Guys,

Wondering if you guys have seen this issue before?

When I am trying to view/configure anything under "Autonomous Policy", I get the error found in the attachment of this post.

If you could please point me to the right place regarding how to fix this, that would be great!

[PhoneBoy]

It may be possibly related to this issue: https://support.checkpoint.com/results/sk/sk177713 
We've also seen instances where certain software installed on a PC (InfoWatch) will affect this issue as well.
Your best bet is to open a TAC case. 

[jevinlizardo]

Thanks for that. Tried on multiple different PCs but still no luck.

I have tried installing the JUMBO Hotfix on that article you link but issue is still there.

Wonder what this is..

[the_rock]

I saw that only once before and rebooting the mgmt server fixed it. Never realy found out why it happened in the first place.