That is the old link - dead now. This is really a nuissance, even the "RMA is finished"-emails contain an old, non-working link: https://www.checkpoint.com/services/techsupport/programs/rma-return-process.html
The new one is:
https://www.checkpoint.com/support-services/rma-return-process/
you will get there using the menue...
HCL works for me.