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HeikoAnkenbrand
Champion Champion
Champion

HCL not available

➜ CCSM Elite, CCME, CCTE
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9 Replies
Danny
Champion Champion
Champion

HCL works for me.

G_W_Albrecht
Legend
Legend

That is the old link - dead now. This is really a nuissance, even the "RMA is finished"-emails contain an old, non-working link: https://www.checkpoint.com/services/techsupport/programs/rma-return-process.html

The new one is:

https://www.checkpoint.com/support-services/rma-return-process/

you will get there using the menue...

CCSE CCTE CCSM SMB Specialist
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HeikoAnkenbrand
Champion Champion
Champion

Danny, thx for this link.

The problem is the link on the website (see picture). If you click on the link you will get the error.

Dameon or Valeri can you please pass this internally to your colleagues?

➜ CCSM Elite, CCME, CCTE
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_Val_
Admin
Admin

Thanks, opened the ticket with MIS for this

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_Val_
Admin
Admin

Why are you saying this? If the link is on the portal, it has to work.

The link you are providing is for RMAs, no relation to HCL at all

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DeletedUser
Not applicable

The link from to the HCL from the support site should be working for you now. 

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_Val_
Admin
Admin

Yes it does, thanks

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_Val_
Admin
Admin

Heiko Ankenbrand‌ it is fixed now, thanks again

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Eoghano
Explorer

Looks like its broken again

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Epsum factorial non deposit quid pro quo hic escorol.

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