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Content Awareness R80.10 - Blocked request

Question asked by Matt Parfitt on Mar 29, 2018
Latest reply on Apr 18, 2018 by Matt Parfitt

Content Awareness in R80.10 - A user is trying to download some packages from a program called Unity and some are failing to download. After looking through the logs I repeatedly see a log that is blocking and the reason is 'Blocking request as configured in engine settings of Content Awareness. 

 

Reason 1 - Content Awareness - Error while processing 'Big long string of characters: Failed to extract text. 

Reason 2 - Content Awareness - Error while processing 'Big long string of characters: Archive decompression ratio is suspiciously high.

 

My question is, where do I edit the Threat Prevention/Access Policy in order to allow this program to download all of it's packages? 

 

 

Thanks

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