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Hey Rafael,
We definitely need more info. Where does it fail? Phase 1 or 2? Any logs/debug messages? Route or domain based tunnel? Permanent or not?
To do debug on CP side, just run below:
vpn debug trunc
vpn debug ikeon
-try initiate traffic when its fialing
vpn debug ikeoff
Get iked and vpnd* from $FWDIR/log dir
HTH
Andy
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