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[EDIT] Correction:
Try these:
https://help.checkpoint.com/s/ and https://help.checkpoint.com/s/case-creation
When you booked your exam with PearsonVUE you had to select "I understand" to the part where you were informed that a UC was required before attempting the exam (please see attached), and your email address should be the same in PearsonVUE and the Check Point User Center.
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