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Check these items on the Management Server (in the Expert mode):

Ping the Check Point server:
ping updates.checkpoint.com
Your server must resolve this hostname.
You might not get a reply. It is OK.
If there is no DNS resolving, check the DNS server configuration and connectivity to the DNS server.
Check the connectivity to the Check Point server:
curl_cli --cacert $CPDIR/conf/ca-bundle.crt https://updates.checkpoint.com/WebService/services/DownloadMetaDataService?wsdl
Check that a proxy server is configured, if needed.

Akos

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