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ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
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AkosBakos
MVP Silver
MVP Silver
‎2024-10-16 04:43 AM

Hi @AleLovaz82 

Check these items on the Management Server (in the Expert mode):

  1. Ping the Check Point server:
    ping updates.checkpoint.com 
    Your server must resolve this hostname.
    You might not get a reply. It is OK.
  2. If there is no DNS resolving, check the DNS server configuration and connectivity to the DNS server.
  3. Check the connectivity to the Check Point server:
    curl_cli --cacert $CPDIR/conf/ca-bundle.crt https://updates.checkpoint.com/WebService/services/DownloadMetaDataService?wsdl
  4. Check that a proxy server is configured, if needed.

https://support.checkpoint.com/results/sk/sk122636

Akos

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