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ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
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Egenity
Contributor
‎2022-06-10 10:04 AM

This week, I ran in to a very similar situation with a client. 

Their environment was R80.10 JHF Take 30 upgrading to R80.10 JHF Take 55.

Upon upgrade, it immediately broke all VPN attempts with a very similar error (unable to obtain Office Mode IP).  In this particular situation, office mode IP addresses are administered by DHCP, which may be why the error differs.

This is a known issue in the later JHF releases, and support provided a specific hotfix to repair it.

Here is sk178767 for the issue:

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...


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