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Well, we finally "fixed" it. We uninstalled (with Revo, including scans and removal of orphaned registry keys etc) all versions of CP Smart Console on this machine and deleted all the CP related folders we could find. Then a reboot and installation of Endpoint VPN 83.20, which went through...
Go figure. I still don't feel good about this situation (it's unclear what the problem was), but for now, "works for me"...
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