Atonomous Threat Prevention Service isn't working

[Nimwegen]

Hi all,

I'm trying to do a checkpoint course. In that course the Autonomous Policy is a subject.
Opening it in SMS I get the message: Atonomous Threat Prevention Service isn't working

I searched this site and found some posts about stop and start the service etc.
I think it is not installed at all .. is that possible?

What can I check or do to get this running?

I'm working with 1 SMS and 2 SG R81.10, open server in EVE-ng virtual environment.
If you need more info, please let me know. I'm fairly new to this all ...

[Tal_Paz-Fridman]

As a first step please refer to https://support.checkpoint.com/results/sk/sk169952 which has a troubleshooting section:

ATRG - Autonomous Threat Prevention