Hello everyone,
Since ~4 months ago, I was unable to access SmartUpdate on SmartConsole to manage licenses.
"The connection to the Security Management Server <IP address> has been refused because the database could not be opened"
![Screenshot 2024-08-28 161429.png Screenshot 2024-08-28 161429.png](https://community.checkpoint.com/t5/image/serverpage/image-id/27378i58FC6D37AD875754/image-dimensions/702x360?v=v2)
The sk182197 says "SmartUpdate is not supported in Smart-1 Cloud. Use the License tab to manage GW license."
But the License tab not support for Quantum Spark appliances.
"This action is not supported for Quantum Spark appliances with Gaia Embedded OS"
![vv.png vv.png](https://community.checkpoint.com/t5/image/serverpage/image-id/27380i9F95B6A395004777/image-dimensions/660x338?v=v2)
Which makes some annoying and trouble (need to access Web-UI or CLI to manage license, troubleshoot,...).
Is there any way I can centrally manage licenses on SmartConsole? Please help me answer, I tried to research but still no good.
Thank you so much for that!
Best Regards,
Do Nhat Kha