Hi,
we use the IA collector and Terminal Servers Identity Agents. Recently we see problems with "A secondary session request was received from the same IP" from Citrix TS servers and as Indentity Source "Terminal Servers Identity Agent" (see attachted screenshot). I know this error logs for identities from the IA collector, but the exculsion for the TS network within the IA collector seems to work, no logs for this network with Identity Source "Identity Collector (Active Directory)". And no other error logs of the blade Identity Awareness.
I don't know since when the error occurs, it's sporadic and already in the oldest available logs. But now we have problems with several firewall rules that don't match because the identity is "lost".
I'm still trying to verify if there is always another session on the problematic TS without any log of the IA. In the last case there was one, but without any obvious difference to the other TS sessions (it's a Citrix farm).
We see it on both gateways with terminal server agent connections.
It comes from several TS instances, mostly only one at the same time, it stops and some hours later from another TS.
It occurs on two gateways, from two Citrix farms, it might be a general problem.
Did anybody see the secondary login error from a MUH agent?
Gateways: R81.10 Take 150; R81.20 Take 65 (recently updated to R81.20, no change of the error)
TS Agent: R81.070.0000
Number of sessions per TS: 3 - 5
TS: Win 2019
Number of connected Terminal Servers Identity Agents on the R81.20 gateway: ~35
Best regards
Claudia
