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anilcecikoglu
Participant
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identity agent download problem

Hi All,

 

i want to download identity terminal agent but i can not see the .exe file

i try to install from https://support.checkpoint.com/results/sk/sk134312 Check_Point_Identity_Agent_Terminal_Server.exe

I got as a note: 

Missing software subscription to download this file

Do you have any idea, how can i download this agent?
identity-agent.png

 

 

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1 Solution

Accepted Solutions
_Val_
Admin
Admin

As the message says, you need a valid software subscription associated with your UserCenter account. If your personal account does not have one, please check with your colleagues and ask them to help. 

There is no (legal) way around this requirement.

View solution in original post

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6 Replies
the_rock
Legend
Legend

You need valid subscription to download such files. Maybe check who in your company has the proper account, so they can get it for you.

Andy

Chris_Atkinson
Employee Employee
Employee

Do you have a valid support contract associated with your usercenter account?

CCSM R77/R80/ELITE
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anilcecikoglu
Participant

i do not think so, i ll check
i also try to get from security gateway, do you have any idea why i can not download it with this method?

identity-agent2.png

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the_rock
Legend
Legend

I dont believe you can. From the smart console, it only gives option to download IC (collector), NOT the agent.

Andy

 

Screenshot_1.png

Chris_Atkinson
Employee Employee
Employee

Are you trying to reach it from a network that is allowed by the policy / accessibility settings?

Regardless you probably want the most recent version with fixes / enhancements...

CCSM R77/R80/ELITE
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_Val_
Admin
Admin

As the message says, you need a valid software subscription associated with your UserCenter account. If your personal account does not have one, please check with your colleagues and ask them to help. 

There is no (legal) way around this requirement.

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