hardware Warranty

[handiansudianto]

Hello,

Is the hardware warranty for my Checkpoint 5800 series following the license state? I mean if the license expired on 2025 this mean the hardware warranty will same active until 2025? or for hardware warranty we must purchase separate warranty? This i need to make sure we have warranty if there any hardware faulty.

[PhoneBoy · Accepted solution]

If you want to be able to replace the appliance because of a hardware fault, your best bet is to ensure it is covered under an active support agreement, either directly with Check Point or with a partner.
Outside of an active support agreement, the warranty is the earlier of 1 year from date of activation or 15 months from date of purchase if not activated per: https://www.checkpoint.com/support-services/software-license-agreement-limited-hardware-warranty/