gw 4600 The physical port LED status light is abnormal?

[laobai]

Hi，

     Dear all.

I helped the customer to upgrade （From R77 .20 to R80.30)the GW 4600 and smart-1-405. I found that when all the cables were unplugged from the gateway, I found that the led status light of the Master GW's port 2 was abnormal, and the upper left was always on. Does anyone know the general possible reason? 

    It's not online yet, it still keeps on after restarting...

 thanks a lot!!!

[PhoneBoy]

On a network card? Not sure.
Best to connect to the appliance via the console port and look at the messages.

[laobai]

Thanks for your reply， and  View via control, no abnormal logs.  Let me open a case and confirm with tac.

[Timothy_Hall]

On each NIC port, one LED indicates link integrity and activity so it should go dark when unplugged, and the other one indicates selected link speed (10/100/1000Mbps).  Is it possible that port is hardcoded to 100Mbps instead of being set to auto?

[laobai]

thanks for reply, mybe I should be check this configuration.

[laobai]

I confirmed the configuration, the auto-negotiation of the port is ON, and it adapts to 1000M. But I can ping via the test pc directly

[JozkoMrkvicka]

Did you try to off the port using CLI ?

In clish:"set interface eth2 state off"

in bash: "ifconfig eth2 down"

What is the output of "ifconfig eth2" ? What ethtool eth2 says ?

Isnt eth2 marked as management or Sync interface ?

[laobai]

Thanks for your reply，  I tried it. After closing the port directly, the status light is still on. This port is not the synchronization port and the management port. I have opened the case. Waiting for tac's reply. Thanks a lot！😀

[JozkoMrkvicka]

You mentioned that rebooting didnt help. What about power off appliance, remove all power cords, wait 10 minutes and power it on again ?

Did you also try to perform Hardware Diagnostic ?