Unable to update threat prevention

[Lijo_mathai]

Hi, after we upgraded from R77 to R80.10 on gateways i am unable to update the threat prevention database. On checking i can see that the subscription status is not reflected on the gateways. So far i have only enable the blades and no rules exist for this. Any similar issue encountered ? I have valid license for all the blades also all my gateways are able to reach updates.checkpoint.com. Is there any settings i am missing?

[Tal_Paz-Fridman · Accepted solution]

Hi 

I think that enabling the blades is not enough. Try installing Threat Prevention Policy on the Security Gateway. 

HTH

Tal

[Lijo_mathai]

Hi, yes it works now!! Actually Threat prevention policy is required for gateway to update the subscription status
Thanks

[Nick_Doropoulos]

Hi Lijo,

In addition to installing the Threat Prevention policy, I would also follow sk83520 to ensure that all relevant Check Point servers can be reached (not just updates.checkpoint.com).

I hope this helps.