Hi all,
I am really new to this product (about for a week), learning how this product works by boss's call.
I used to touch FortiGate from Fortinet, XGS Firewall from Sophos, Cloudgen Firewall from Barracuda, and SRX from Juniper.
I am having a hard time getting used to CP Firewall since I feel like it has a different architecture than any other product I have ever used.
Looking through several websites said to me that SmartConsole is used when accessing to software area.
I successfully did:
>config change
>factory reset
>powercycle the appliance
>clean install the OS
On-site work is on the way, and therefore getting the gist of how to handle the appliance is urgent for me.
Now, the error prevents me from accessing security gateway, on the console of which it says:
'SmartConsle has experienced a serious problem and needs to relaunch.'
This happens under the circumstance as follows:
>Windows11, and 10
>right credentials of admin account
>right IP address with GUI client configured
>smallest network diagram(directly connected, and no other appliances linked)
>no luck by trying to access with different PC
In trying to connect, SmartConsole goes like:
>shows login screen
>'Connecting to the server...', 'Initialising service...', 'Loading data...', then error pops out.
Sadly relaunching SmartConsole makes no difference.
I surmise the root cause of this inhabits the appliance since this error is observed from every PC I tested.
However, clean install GAiA OS does not resolve this issue.
A part of the crashlog of SmartConsole says:
-----------------------------------------------------------------------
(ERROR) AppShell.UnhandledExceptionReporter -
The composition produced multiple composition errors, with 5 root causes. The root causes are provided below. Review the CompositionException.Errors property for more detailed information.
1) Could not finishing composing object of type 'AppShellUI.ServerDetailsViewModel'. The import '
ContractName CP.Infrastructure.DLE.DleClient
RequiredTypeIdentity CP.Infrastructure.DLE.DleClient' was not satisfied.
2) Could not finishing composing object of type 'AppShellUI.ServerDetailsViewModel'. The import '
ContractName System.ComponentModel.Composition.Hosting.CompositionContainer
RequiredTypeIdentity System.ComponentModel.Composition.Hosting.CompositionContainer' was not satisfied.
3) Could not finishing composing object of type 'AppShellUI.ServerDetailsViewModel'. The import '
ContractName Comm.MgmtServer.ICommunicationProxyHelper
RequiredTypeIdentity Comm.MgmtServer.ICommunicationProxyHelper' was not satisfied.
4) Could not finishing composing object of type 'AppShellUI.ServerDetailsViewModel'. The import '
ContractName CP.GuiInfrastructure.VirtualCommandRepository
RequiredTypeIdentity CP.GuiInfrastructure.VirtualCommandRepository' was not satisfied.
5) Could not finishing composing object of type 'AppShellUI.ServerDetailsViewModel'. The import '
ContractName CP.Infrastructure.DLE.HelperClasses.DomainSessionInfoProvider
RequiredTypeIdentity CP.Infrastructure.DLE.HelperClasses.DomainSessionInfoProvider' was not satisfied.
-----------------------------------------------------------------------
I am not familiar with this kinds of things, but it seems to me that most of the error contains composing error.
R81.20, with JHF take 65 is applied to my CP3100
Any help and comment is more than appreciated.
That would be lovely if you let me know if I need to provide more information.
Thanks for reading my post!
Regards,
Shuto Saitoh
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added on 11, 7, 2024
I forgot to mention that login with SmartConsole had worked until I had the error.
I might have done wrong while I tried some command on CLI which might make changes to directory.
(I have the faintest idea that I have typed the commands then. I just tried getting used to CLI tree, typing random commands.)
sliver bullet: casting repero or tossing it into the harbor
