R81 snapshot problem

[HristoGrigorov]

Hi,

I was doing snapshot on one of our R81 T44 gateways when something happened and the snapshot process was canceled. 

Now when I try to start another snapshot it mourns that another backup is currently in execution. 

I checked linux process table and there doesn't seem to be any backup task going on.

Is there any command I can run to clear the lock ?

[PhoneBoy]

Did you try: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut... 

[HristoGrigorov]

Thanx, that sk certainly helped.

Problem is clear now:

In debug file:

++ '[' 1 = 1 ']'
++ echo 'image_dup():1023: parse error'
image_dup():1023: parse error
++ return 1

In code:

1022 if [ $# -gt 1 ]; then
1023 [ $1 = "id" ] || eval $PARSE_ERROR; shift
1024 [ X$1 != X ] || eval $PARSE_ERROR
1025 id=$1; shift
1026 get_values_from_db $id
1027 activate_retention_policy "pre"
1028 fi

[Dov_Fraivert]

Hi @HristoGrigorov 

To clear the lock, try deleting the /tmp/.lock.backup_restore file
(rm /tmp/.lock.backup_restore).