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Hi,
I enabled QOS on cluster but when I try to install, I am facing the error message as following Is there any idea?
- Failed to install QoS Policy. QoS is not allowed when SecureXL is in User Mode.
Upgrade to R82 (which should be out soon). QoS and SecureXL can run together in User Space (UPPAK)
We are using R81.20 and TAKE76 installed on it. 9100 series two devices working with cluster
Hi @Madmaks
How many Cores do you have in the Appliance?
KPPAK - Kernel Mode
UPPAK - User Mode
You run SecureXL in UPPAK mode:
https://support.checkpoint.com/results/sk/sk32578
UPPAK does not support the QoS Software Blade.
The appliance you're running is likely in UPPAK mode: https://support.checkpoint.com/results/sk/sk153832#TOC05
QoS Blade is not supported in UPPAK mode per: https://support.checkpoint.com/results/sk/sk32578
Thaks for your ansqers.
So what should I do in this situation? I replaced it from Fortigate and now I can't use QOS.
Upgrade to R82 (which should be out soon). QoS and SecureXL can run together in User Space (UPPAK)
Guys,
Are you 100% sure that is correct? I have my doubts and here is why...I am running sxl+user mode+qos in R81.20 lab, jumbo 84, single gw and cluster, no issues at all, polocy works 100% of the time.
Andy
That's what the documentation I found says 🙂
However, there's a bug mentioned in Take 79 of the R81.20 JHF that suggests it might work:
PRJ-53481, |
SecureXL |
In some scenarios, when QoS blade is enabled and SecureXL works in User Mode (UPPAK), Security Gateway may crash with the "invalid data" error. |
Between that and what @Tal_Paz-Fridman said about R82, @Madmaks, it appears if you upgrade to the recommended JHF (Take 84) on both management and gateway...it should work.
If it doesn't, I suggest engaging the TAC.
Hm, right...BUT, it does not say policy install would fail, says gateway might crash. Anyway, @Madmaks , if you do update to jumbo 84, which I would also suggest you do, if any problems after, message me directly, not an issue, happy to show you my lab where this works fine.
Best.
Andy
Thanks everyone for your reply. The_rock if I do, according the result I'll touch you, thanks dude.
You got it buddy. Have a fantastic weekend!
Andy
Can you run this command and see?
# cpprod_util FwIsUsermode
Btw, I use user mode on R81.20 lab with qos, no issue.
Andy
Result of command is 1
You can change the SecureXL Mode to Kernel Mode (KPPAK). Go to cpconfig, choose "Check Point SecureXL" to make the change:
Configuring Check Point SecureXL...
===================================
SecureXL is running in Kernel mode.
(1) Change SecureXL Mode
(2) Exit
Enter your choice (1-2) :
With the command "fwaccel stat" you can see the current SecureXL Mode.
With the command "fwmode -s" you can see the current Firewall Mode. You can change this in cpconfig at "Check Point CoreXL".
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