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Ardenvil
Participant
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Problem with CVPND

Hello!

I have a problem with the CVPND daemon on a VSX R80.40 cluster after updating JHF Take from 77 to 78.
The VS4 has Mobile Access blade enabled and SNX portal configured, which is not available after update.

1.On both nodes of the VSX cluster, the cpwd_admin list command shows the following outputs:

VSX-1:

VSX-1.4_cpwd_admin list.PNG

VSX-1.4_cpwd_admin list2.PNG

 

VSX-2:

VSX-2.4_cpwd_admin list.PNG

 


2.After starting the debug of CVPND daemon, the following logs are displayed in cvpnd.elg:

Line 14197: [30 Sep 15:44:06][CONF_READ] [CVPN_INFO] CvpnIS::SetDataReader::getField: Obtain the field: 'citrixStrictTicketEnforcement'
Line 14198: [30 Sep 15:44:06][CONF_READ] [CVPN_ERROR] CvpnIS::SetDataReader::getField: Could not obtain the field: citrixStrictTicketEnforcement
Line 14199: [30 Sep 15:44:06][ANY] Exception: SetDataReader::getField: Could not obtain the requested field - field name is: citrixStrictTicketEnforcement
Line 14200: [30 Sep 15:44:06] Exception: SetDataReader::getField: Could not obtain the requested field - field name is: citrixStrictTicketEnforcement - CVPND aborting

'
3.What is the reason for these messages?

2 Solutions

Accepted Solutions
eakselrod
Employee
Employee

Hello Ardenvil,

Fix for this issue will be part of the next jumbo release.

In the meantime please test if the following procedure help resolve the issue:

---
1. Connect to command line on VSX Gateway.
2. Log in to Expert mode.
3. For each involved Virtual System:
4. Backup the current cvpnd_internal_settings.C file in the context of the involved Virtual System:
[Expert@HostName:0]# vsenv <VSID>
[Expert@HostName:<VSID>]# cp $CVPNDIR/conf/cvpnd_internal_settings.C $CVPNDIR/conf/cvpnd_internal_settings.C_bck
5. Copy the cvpnd_internal_settings.C file from the context of VS0 (VSX Gateway itself) to the context of the involved Virtual System:
[Expert@HostName:<VSID>]# cp $CVPNDIR/conf/cvpnd_internal_settings.C $CVPNDIR/CTX/CTX<VSID>/conf/cvpnd_internal_settings.C
for example: cp $CVPNDIR/conf/cvpnd_internal_settings.C $CVPNDIR/CTX/CTX00002>/conf/cvpnd_internal_settings.C
Assign the required permissions to the copied file in the context of the involved Virtual System:
[Expert@HostName:<VSID>]# chmod 640 $CVPNDIR/CTX/CTX<VSID>/conf/cvpnd_internal_settings.C
Restart Mobile Access services:
[Expert@HostName:<VSID>]# cvpnrestart

View solution in original post

G_W_Albrecht
Legend
Legend

This fix is included in R80.40 Jumbo Ongoing take 83.

CCSE CCTE CCSM SMB Specialist

View solution in original post

0 Kudos
8 Replies
MartinTzvetanov
Advisor

Do you have a Citrix application published in Mobile portal?

0 Kudos
Ardenvil
Participant

No.

0 Kudos
Alex-
Advisor
Advisor

I've got exactly the same issue since Take 78 on VSX, and opened a TAC case for some days but no news for now.

 

0 Kudos
G_W_Albrecht
Legend
Legend

The same issue at our customers - Take 78 kills MAB, it seems. Also TAC case open but no solution yet...

CCSE CCTE CCSM SMB Specialist
0 Kudos
eakselrod
Employee
Employee

Hello Ardenvil,

Fix for this issue will be part of the next jumbo release.

In the meantime please test if the following procedure help resolve the issue:

---
1. Connect to command line on VSX Gateway.
2. Log in to Expert mode.
3. For each involved Virtual System:
4. Backup the current cvpnd_internal_settings.C file in the context of the involved Virtual System:
[Expert@HostName:0]# vsenv <VSID>
[Expert@HostName:<VSID>]# cp $CVPNDIR/conf/cvpnd_internal_settings.C $CVPNDIR/conf/cvpnd_internal_settings.C_bck
5. Copy the cvpnd_internal_settings.C file from the context of VS0 (VSX Gateway itself) to the context of the involved Virtual System:
[Expert@HostName:<VSID>]# cp $CVPNDIR/conf/cvpnd_internal_settings.C $CVPNDIR/CTX/CTX<VSID>/conf/cvpnd_internal_settings.C
for example: cp $CVPNDIR/conf/cvpnd_internal_settings.C $CVPNDIR/CTX/CTX00002>/conf/cvpnd_internal_settings.C
Assign the required permissions to the copied file in the context of the involved Virtual System:
[Expert@HostName:<VSID>]# chmod 640 $CVPNDIR/CTX/CTX<VSID>/conf/cvpnd_internal_settings.C
Restart Mobile Access services:
[Expert@HostName:<VSID>]# cvpnrestart

Ardenvil
Participant

Hello, Eakselrod!

Thanks for your help, but unfortunately I cannot test your suggested procedure. Because I already reverted the VSX cluster using the snapshot taken before the JHF Take 78 update and now the MAB blade is working again.

0 Kudos
G_W_Albrecht
Legend
Legend

This fix is included in R80.40 Jumbo Ongoing take 83.

CCSE CCTE CCSM SMB Specialist
0 Kudos
eakselrod
Employee
Employee

sk169877 was published about this issue.

 

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