Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
adhemartika
Explorer
Jump to solution

Policy installation failed on gateway (Error code: 0-2000107)

Device Information

Appliance: CheckPoint 5800

OS: Gaia

Version R80.20

Type: Cluster

 

Problem

When installing policy from Smart Console, I either got the following error and failed

  • Checkpoint Policy Installation failed on gateway. Error code: 0-2000107
  • Policy installation failed only on Access Control Policy Gateway 2 
  • Check on command $FWDIR/state/__tmp/FW1/install_policy_report.txt . Found 'Kernel tables' prepare failed & 'fwk_atomic_load_prepare' failed

 

Appreciate your help in giving possible root cause.

1 Solution

Accepted Solutions
Chris_Atkinson
Employee Employee
Employee

It might but not necessarily for the reason you would expect as I've seen a reboot clear this issue before.

 

Note R80.20 will be EOL in September so you should also prepare for a major version upgrade.

CCSM R77/R80/ELITE

View solution in original post

5 Replies
_Val_
Admin
Admin

This is quite odd. Are you sure this happens on R80.20 and not R80.10?

Anyhow, according to sk146932, you need to open a service request.

Adity12
Collaborator

Do you know, any JHF could fix this issue?

Chris_Atkinson
Employee Employee
Employee

It might but not necessarily for the reason you would expect as I've seen a reboot clear this issue before.

 

Note R80.20 will be EOL in September so you should also prepare for a major version upgrade.

CCSM R77/R80/ELITE
G_W_Albrecht
Legend Legend
Legend

Reboot is good 😎

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
adhemartika
Explorer

Hi Albrecht,

 

Thanks for the suggestion.

The problem was solved by rebooting the security gateway and fetch policy again.

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events