Machine Status is not available

[SriNarasimha005]

Hi

I've appliances running on R81.10 (Take 66) as Active/Standby. From Smart console, I see each gateway is showing as 'OK' (GREEN) but Cluster object is marked as "Machine Status is not available" or "-"

Gateways are managed from R81.10 MDS/CMA (Domain) and Cluster XL works fine as expected (tested with clusterXL_admin down/up). This is the only Cluster which is throwing this error and license status is showing as 'OK' on both the gateways.

In cpconfig, I see Disable cluster membership for this gateway (Cluster is enabled) and SIC is also established/communicating.

I have tried rebooting the gateways, cpstop/cpstart but still the same. Noticed from primary CMA, this issue exists and from the secondary CMA, this is displaying as OK.

Any idea? Thanks in advance.

[_Val_]

Most probably, just a cosmetic issue. Engage with TAC if you need this fixed, please.

[DZ_KB]

Hi @SriNarasimha005 ,

I have the same issue. Can you please share with us how do you solved this one ?

[Chris_Atkinson]

Have you reviewed sk112058 for relevance?

[DZ_KB]

I have just tried this sk112058; but unfortunately the issue is still present.

[Chris_Atkinson]

Per sk164013 you could test disabling/enabling IPS, failing this or a reboot or the Management I would consult further with TAC.

[DZ_KB]

IPS is not enable and a domain reboot was already done.