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Identity Awareness not authentic user through identity agent with Radius

Hello Expert

I am trying to setup identity awareness in my environment. But somehow I found my secureGateway never send radius authentication to my configured authentication server.


I always get this error

An error was detected while trying to authenticate against the AD server.
It may be a problem of bad configuration or connectivity.
Please refer to the troubleshooting guide for more help


Turning on pdp debug I can only find [15 Jul 13:40:34] [RADIUS (TD::Events)] pdp::PDPRadiusManager::~PDPRadiusManager: enter d'tor about radius.


TCPDUMP can't capture any packet with filter "port 1812".


Any idea?







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