Hi All,
We are using a security gateway with Check Point version R81.10 VSX, and on one of the VSX member gateways, we have enabled HTTPS inspection for selected user computers. The exported certificates from the Check Point gateway have been installed on these machines under trusted root certificates, and a rule base has been configured to inspect the traffic from these machines. However, upon reviewing the logs, we consistently encounter an error in the HTTPS Inspection blade stating, "Internal system error in HTTPS Inspection due to categorization service timeout," and it bypasses all traffic. Based on the log error, what could be the problem causing this issue?