H.323 Calls Blurry via Endpoints MCU behind Checkpoint Firewall R80.40

[abhinavmalasi88]

Dear Community,

I am Having Polycom RMX 2000 and DMA 7000 behind Checkpoint R80.40 but having issues while in a video call video is Blurred out and Calls are getting Disconnected Intermittently.

Endpoints Polycom realpresence group 500 series are also getting disconnected during H.323 Call & calling through Cisco Webex. via IP.

Please state Steps to follow to disable Deep Packet Inspection , H.323 ALG Disabling , Application Inspection for VoIP.

[PhoneBoy]

What precise rules are you using to enable the communication in the first place?
Because if you're not using SIP or H.323 services, then I don't believe there will be any deep inspection.

[the_rock]

https://community.checkpoint.com/t5/Security-Gateways/How-to-disable-SIP-ALG-inspection-in-a-specifi...