Hello Checkmates!
I'm in an unusual dilemma right now.
I, for some reason, can't access the GAiA portal on one of my NGFWs. I can after performing a fw unloadlocal command.
The thing is I have checked already the following:
1. defined a unique port in the portal - i have defined it this way, as leaving it blank would automatically route me to the web VPN portal
![image.png image.png](https://community.checkpoint.com/t5/image/serverpage/image-id/27031i1897FFEBBE9A647B/image-size/medium?v=v2&px=400)
2. checked logs for any blocked traffic - there's no blocked traffic as per logs
![image (1).png image (1).png](https://community.checkpoint.com/t5/image/serverpage/image-id/27032i9559737D968F454B/image-size/medium?v=v2&px=400)
but still, i cant access the GAiA portal, only after i performed a fw unloadlocal
![image (2).png image (2).png](https://community.checkpoint.com/t5/image/serverpage/image-id/27033iB88AD6AA247E3833/image-size/medium?v=v2&px=400)
Is there any other thing that I can check to confirm if there's anything thats preventing me to access this portal? A NGFW on the same segment (172.16.16.254) works as intended, only this newly added one is experiencing this issue.
Hoping for your insight on this one Checkmates!
Edit: Here's the policy: I changed already the 4443 to 8844 as there was a policy that used the 4443 port. This is to avoid confusion.
![image (3).png image (3).png](https://community.checkpoint.com/t5/image/serverpage/image-id/27034i43B5043F16E21275/image-size/medium?v=v2&px=400)