More information is likely required for us to be of much help here.
- Is there anything special about the internet connection used: Satellite / LTE / PPPoE ?
- Which version and jumbo hotfix is applied to the gateway?
- What is the Wireless network topology with respect to both the firewall & client device.
Back in the day Wi-Fi environments utilizing CAPWAP or similar between an AP and WLC used to necessitate either the use of jumbo frames or adjust-mss in the intermediate network to address fragmentation issues.
CCSM R77/R80/ELITE