Clutser Cloudguard AWS R81

[_Par_]

Hello,

on security gateway R81 which I use as vpn ipsec peer I'am having problems with running out of memory on the active node. Memory decreases with a straight line down regardless of resource usage during the day. At some point all VPNs go down and I think memory exhaustion is the cause.

[Expert@VpnGW-member-b:0]# vpn tu tlist

Failed to get tunnels from instance 0.

..in  /var/log/messages

Oct 21 08:51:00 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=440666 unable to allocate buffer sz=2080
Oct 21 08:51:01 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=17164456 unable to allocate buffer sz=8192
Oct 21 08:51:01 2021 VpnGW-member-b kernel: [fw4_0];cphwd_handle_send_cphwd_stats: NULL cphwd_stats_buf buffer
Oct 21 08:51:02 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=440669 unable to allocate buffer sz=2080
Oct 21 08:51:03 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=17164507 unable to allocate buffer sz=8192
Oct 21 08:51:03 2021 VpnGW-member-b kernel: [fw4_0];cphwd_handle_send_cphwd_stats: NULL cphwd_stats_buf buffer
Oct 21 08:51:04 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=440670 unable to allocate buffer sz=2080
Oct 21 08:51:05 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=17164558 unable to allocate buffer sz=8192
Oct 21 08:51:05 2021 VpnGW-member-b kernel: [fw4_0];cphwd_handle_send_cphwd_stats: NULL cphwd_stats_buf buffer
Oct 21 08:51:06 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=440671 unable to allocate buffer sz=2080
Oct 21 08:51:07 2021 VpnGW-member-b kernel: [fw4_0];cpaq_cbuf_alloc_rcv_buf_info: buf_id=17164609 unable to allocate buffer sz=8192

[PhoneBoy]

Recommend opening a TAC case so this can be properly investigated.

[Hugo_vd_Kooij]

Was this issue resolved by TAC?

Any details about the solution you want to share?